The Burgh Live, LLC

News & Specials

March 2008 Special

Colocation Special! 1U of rack space and 1 Mbit of premium bandwidth (Sprint, Global Crossing, and Mzima) for $125. No setup fee.

To order or for more information, please contact a representative.

1.15.2008

The Burgh Live has added Mzima Networks as a bandwidth provider.

8.25.2007

The Burgh Live has added Global Crossing as a bandwidth provider.

Terms of Service

This Terms of Service Agreement (the "Agreement") describes the terms and conditions on which The Burgh Live, LLC ("we" or "our company") offer services to your business ("Customer" or "You"). By registering for or using The Burgh Live, LLC services, Customer agrees to be bound by the following terms and conditions.

1. Eligibility for The Burgh Live, LLC Services.

Our Services are available only to individuals, organizations, and business entities (including but not limited to sole proprietorships) in good legal standing that can form legally binding contracts under applicable law. Customer hereby represents and warrants that it is duly licensed to do business and is in good legal standing in the jurisdictions in which it does business (during the term of this Agreement) that it is not a competitor of The Burgh Live, LLC, and that the person agreeing to this Agreement for Customer is at least eighteen years of age and otherwise capable of and authorized to enter binding contracts for Customer.

2. Services.

Subject to the terms and conditions of this Agreement, The Burgh Live, LLC makes certain Services available to Customer. For the purposes of this Agreement: (a) "Customer" (or "you") means the business entity that is registering to use the Services, including its employees and agents; (b) The Burgh Live, LLC "Services" means those electronic or interactive services offered by The Burgh Live, LLC. The Burgh Live, LLC makes its Services available to Customer via Customer's Authorized Users (as defined in Section 5 ("Customer Account")). The Burgh Live, LLC reserves the right to change or discontinue any of the Services at any time.

3. Ownership.

You acknowledge that all materials provided on this Web site, including but not limited to information, documents, products, logos, graphics, sounds, images, software, and services (collectively "Materials"), are provided either by The Burgh Live, LLC or by their respective third party authors, developers and vendors (collectively "Third Party Providers") and the underlying intellectual property rights are owned by The Burgh Live, LLC and/or its Third Party Providers. Elements of the Web site are protected by trade dress and other laws and may not be copied or imitated in whole or in part. The Burgh Live, LLC, the The Burgh Live, LLC logo and other The Burgh Live, LLC products referenced herein are trademarks of The Burgh Live, LLC, and may be registered in certain jurisdictions. All other product names, company names, marks, logos, and symbols may be the trademarks of their respective owners.

4. Customer and Privacy Information.

4.1 Accurate Information.

Customer represents and warrants that the information it provides in The Burgh Live, LLC contact information forms is true, accurate, current and complete. Customer agrees to maintain and update this information to ensure that it is true, accurate, current and complete. If, at any time, any information provided by Customer is untrue, inaccurate, not current or incomplete, The Burgh Live, LLC will have the right to suspend or terminate Customer's account and this Agreement without refund.

4.2 What Information is Collected.

The Burgh Live, LLC records the IP Address of web site visitors. To receive certain information about The Burgh Live, LLC services, you may be required to submit your name, e-mail address, phone number, and place of employment (Personal Information).

4.2 How Your Information may be Used.

We may use your IP address to accumulate specific information about the types of users that visit The Burgh Live, LLC web site. We will use your information only to deliver information about our products and services and those of our partners and/or affiliates. Personal Information will not be sold to or shared with any other entity unless The Burgh Live, LLC is required to do so by law.

4.2 Third Parties and Public Areas.

The Web Site contains links to other sites not operated by The Burgh Live, LLC. The Burgh Live, LLC is not responsible for the privacy practices or the contents of such web sites. These third party web sites may collect information about you. The Burgh Live, LLC encourages you to review the privacy policies of any third party web site you visit through a link from our web site. The Burgh Live, LLC web site may contain chat rooms, forums, and/or message boards that are publically available. Any information that is disclosed in these areas becomes public information and viewable by others.

5. Customer Account.

5.1 Authorized Users.

Customer may designate persons to act as its agents to use the Services, provided that each designated person has the legal capacity to enter into binding contracts for Customer. Furthermore, Customer represents and warrants that each person who registers under Customer's account is an authorized agent of Customer (an "Authorized User") who has such legal capacity.

5.2 Responsibility for Access.

Customer is solely responsible and liable for any and all access to and use of the Services (including all activities and transactions) by any Authorized User and/or User ID registered under Customer's account, unless such access to or use of the Services is the direct result solely of the gross negligence of The Burgh Live, LLC. It is Customer's responsibility, through its systems administrator Authorized User, to set the appropriate access for each of Customer's Authorized Users.

5.3 Responsibility for User IDs and Passwords.

Customer is solely responsible for maintaining the confidentiality of Customer access information, i.e. account ID's and passwords of its Authorized Users, and are responsible for all activities that occur under your account.

5.4 Notification of Unauthorized Use.

Customer will immediately notify The Burgh Live, LLC if Customer notices any activity indicating that Customer's account is being used without authorization, including: (a) Customer has received confirmation of an order or orders placed using Customer's account which Customer did not place or any similar conflicting report; or (b) Customer becomes aware of any unauthorized use of any product or service related to its account(s).

6. Customer Data.

Customer has sole responsibility and liability for the data its stores on The Burgh Live, LLC.'s servers. Customer controls its data through its account and its Authorized Users. The Burgh Live, LLC encourages Customer to archive its data regularly and frequently; Customer bears full responsibility for archiving its data and sole liability for any lost or irrecoverable data. Customer agrees to maintain its data in compliance with its legal obligations. The Burgh Live, LLC will delete Customer data upon termination of this Agreement. However, The Burgh Live, LLC may retain Customer data in its archives after deletion and will not be liable to Customer in any way for such retained data. The Burgh Live, LLC will not archive colocation or dedicated server data and cannot provide recovery for data loss.

6.1 Special Circumstances.

The Burgh Live, LLC will provide access to the Services and Customer's account to an agent of Customer ("Authorized Agent") who provides The Burgh Live, LLC with a notarized letter signed by an officer of Customer which letter shall include statements of authenticity, authority, and liability as required by The Burgh Live, LLC in its sole discretion. Customer expressly and irrevocably agrees that The Burgh Live, LLC may rely on such a letter and on the apparent authority of the person requesting access to the Services or to Customer's account. In no event will The Burgh Live, LLC be liable to Customer or any third party for The Burgh Live, LLC's reliance on such letter or such apparent authority.

7. Fees And Payments.

The Burgh Live, LLC does not collect and is not responsible for any additional fees imposed by Customer's local authorities, including without limitation: Import or state tax. Customer shall pay any and all Fees in advance based on chosen billing cycle during registration. Customer will receive an electronic invoice by email after registration. In the event that Customer fails to pay Fees due, The Burgh Live, LLC reserve the right to suspend or terminate Customer's account(s), according to section 13 on Termination below.

8. Acceptable Use.

8.1 Illegality/Adult Content.

The Burgh Live, LLC neither sanctions nor permits site content or the transmission of data that contains illegal or obscene material or fosters or promotes illegal activity, including but not limited to, gambling, the offering for sale of illegal weapons, and the promotion or publication of any material that may violate hate crimes legislation.

The Burgh Live, LLC reserves the right to immediately suspend or terminate any account or transmission that violates this policy, without prior notice. In the event of such termination, Customer agrees that the unused portion of any fees Customer may have paid for any Services rendered to Customer by The Burgh Live, LLC are an appropriate recompense to The Burgh Live, LLC for the time required to respond to and address issues created by Customer's illegal or obscene site/content, and Customer agrees not to seek recovery of those fees.

Further, should Customer violate this policy, The Burgh Live, LLC will actively assist and cooperate with law enforcement agencies and government authorities in collecting and tendering information about Customer, Customer's site, the illegal or obscene content, and those persons that may have inappropriately accessed, acquired, or used the illegal or obscene content.

8.2 Wrongful Conduct.

Customer shall not commit or permit wrongful or damaging acts which justify civil action including, but not limited to, posting of defamatory, scandalous, or private information about a person without their consent or intentionally inflicting emotional distress.

8.3 Access and Interference.

Violations or attempts to violate The Burgh Live, LLC's systems or to interrupt The Burgh Live, LLC's services are strictly prohibited, and may result in criminal and civil liability. Examples of system violations include, without limitation: (a) Unauthorized access to or use of The Burgh Live, LLC's Services, including any attempt to probe, scan or test the vulnerability of a system or to breach security or authentication measures without express authorization of The Burgh Live, LLC; or (b) Interference with Service to any customer or network including, without limitation, flooding, or deliberate attempts to overload a system and broadcast attacks; or (c) Any attempt to cirumvent limitations in subscriptions; or (d) Use of any device, software, or routine to interfere or attempt to interfere with the proper working of the Services; or (e) Any action that imposes an unreasonable or disproportionately large load on The Burgh Live, LLC's infrastructure Customer shall not decompile, disassemble, decrypt, extract, reverse engineer or otherwise attempt to derive the source code of the "software tools" (including the tools, methods, processes, and infrastructure) underlying the Services or any other software on the The Burgh Live, LLC Web site.

8.4 Copyright or Trademark Infringement.

The Burgh Live, LLC Services may be used only for lawful purposes. Transmission, distribution or storage of any material in violation of any applicable law or regulation, including export control laws, is prohibited. This includes, without limitation, material protected by patent, copyright, trademark, service mark, trade secret or other intellectual property rights. If you use another party's material, you must obtain prior authorization. By using the Services, you represent and warrant that you are the author and copyright owner and/or proper licensee with respect to any hosted content and you further represent and warrant that no content violates the trademark or rights of any third party. The Burgh Live, LLC reserves the right to suspend or terminate a Customer's account(s) that, in The Burgh Live, LLC discretion, violates these policies or violates any law or regulation.

8.5 Misuse of System Resources.

Customer shall not misuse system resources including, but not limited to, employing content which consume excessive CPU time or storage space; utilizing excessive bandwidth; resale of access to content hosted on The Burgh Live, LLC servers outside of our Reseller program; or resale of Customers The Burgh Live, LLC account.

8.6 Spam.

Customer shall not spam using The Burgh Live, LLC SMTP server or spam advertise the customer's web site. Customer will be subject to immediate cancellation without refund if the customer is caught spamming. Customer is also responsible for a $200.00 cleanup fee.

8.7 Other Activities.

Whether lawful or unlawful, The Burgh Live, LLC reserves the right to determine what is harmful to its Customers, operations or reputation, including any activities that restrict or inhibit any other user from using and enjoying the Service or the Internet. Please be aware The Burgh Live, LLC reserves the right to cancel any account they find in violation of any of the above policies. If appropriate, The Burgh Live, LLC will refer complaints to law enforcement authorities, and in such case, The Burgh Live, LLC will actively assist law enforcement agencies with the investigation and prosecution of any such activities, including surrendering Customer account information.

Complaints about violators of our Policy should be sent via e-mail to abuse@tblive.com. Each complaint will be investigated and may result to immediate cancellation of Services without prior notice and without refund of Service fees paid.

9. No Warranty.

You expressly understand and agree that: (a) your use of the The Burgh Live, LLC Service is at your sole risk. The Burgh Live, LLC Services are provided on an "as is" and "as available" basis. The Burgh Live, LLC and its suppliers, to the fullest extent permitted by law, disclaim all warranties, including but not limited to warranties of title, fitness for a particular purpose, merchantability and non-infringement of proprietary or third party rights. The Burgh Live, LLC and its suppliers make no warranties about the accuracy, reliability, completeness, or timeliness of our Services, software, or content; (b) The Burgh Live, LLC makes no warranty that (i) the Service will meet your requirements, (ii) the service will be uninterrupted, timely, secure, or error-free, (iii) the results that may be obtained from the use of the service will be accurate or reliable, (iv) the quality of any products, services, information, or other material purchased or obtained by you through the Service will meet your expectations, and (v) any errors in the software will be corrected; (d) any material downloaded or otherwise obtained through the use of the Service is done at your own discretion and risk and that you will be solely responsible for any damage to your computer system or loss of data that results from the download of any such material; (e) no advice or information, whether oral or written, obtained by you from us or through or from the Service shall create any warranty not expressly stated in these terms and conditions.

10. Indemnity.

You agree to defend, indemnify, and hold harmless The Burgh Live, LLC, its affiliates, officers, directors, employees, contractors and agents, from and against any claims, actions or demands, including without limitation reasonable legal fees, alleging or resulting from your use the Service, or your breach of this Agreement or other The Burgh Live, LLC policies, terms and conditions.

11. Limitation of Liability.

Your use of The Burgh Live, LLC Services is at your own risk. If you are dissatisfied with any aspect of our Service or with these terms and conditions, or any other rules or policies, your sole remedy is to discontinue use of the Service. You expressly understand and agree that The Burgh Live, LLC shall not be liable for any direct, indirect, incidental, special, consequential exemplary damages, including but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses (even if we have been advised of the possibility of such damages), resulting from: (i) the use or the inability to use the Service; (ii) the cost of procurement of substitute goods and services resulting from any goods, data, information or services purchased or obtained or messages received or transactions entered into through or from the Service; (iii) unauthorised access to or alteration of your transmissions or data; (iv) statements or conduct of any third party on the service; or (v) any other matter relating to the Service. In no event will The Burgh Live, LLC's liability arising out of or in respect of these terms and conditions exceed three months subscription fee.

12. Modifications to Agreements, Policies or to our Services.

We reserve the right to change this Service Agreement at any time without notice. We also reserve the right at any time to modify or discontinue the Service, temporarily or permanently, with or without notice to you. You agree that we shall not be liable to you or any third party for any modification, suspension or discontinuance of the Service. You acknowledge that we may establish general practices and limits concerning use of the Service, including the maximum disk space that will be allotted on The Burgh Live, LLC's servers on your behalf, and the maximum number of times (and the maximum duration for which) you may access the Service in a given period of time. Further, you acknowledge that The Burgh Live, LLC may change subscription fees at any time without notice. Changes in subscription fees will take effect on expiration of any existing Customer subscription.

13. Termination.

13.1

Without limiting other remedies, The Burgh Live, LLC may immediately issue a warning, suspend (i.e., lock out access and operation of Services for Customer) either temporarily or indefinitely, or terminate Customer's account and refuse to provide Services to Customer if: (a) The Burgh Live, LLC believes that Customer have violated or acted inconsistently with this Agreement, or any of our policies; or (b) Customer have failed to pay fees or other payments due to The Burgh Live, LLC; or (c) The Burgh Live, LLC is unable to verify or authenticate any information Customer provides to The Burgh Live, LLC; or (d) The Burgh Live, LLC believes that Customer's actions may cause legal liability for Customer, The Burgh Live, LLC's other clients, or The Burgh Live, LLC.

The Burgh Live, LLC may also in its sole discretion and at any time discontinue providing the Service, or any part thereof, with or without notice. You agree that any termination of your access to the Service under any provision of these terms and conditions may be effected without prior notice, and acknowledge and agree that The Burgh Live, LLC may immediately deactivate, archive or delete your account and all related information and data in your account and/or any further access to such data or the Service. Further, you agree that the The Burgh Live, LLC shall not be liable to you or any third-party for any termination of your access to the Service.

Upon termination of this Agreement by either Customer or The Burgh Live, LLC, all of Customer rights under this Agreement, and The Burgh Live, LLC's provision of Services, will terminate immediately. Any amounts Customer owes The Burgh Live, LLC, if any, will become immediately due and payable, including Fees for the remainder of the subscription cycle. Refunds to Customer will be given solely at the discretion of The Burgh Live, LLC.

13.2

The Sections 6 ("Customer Data"), 9 ("No Warranty"), 10 ("Indemnity"), 11 ("Limitation Of Liability") and this Section 13 will survive any termination of this Agreement.

14. Miscellaneous.

These terms and conditions will be governed by and construed in accordance with the laws of the Commonwealth of Pennsylvania, excluding that body of law governing conflict of laws. Any legal action or proceeding relating to or arising out of these Terms or your use of the Web site will be brought in a federal or state court in Allegheny County, Pennsylvania, and you submit to the venue and personal jurisdiction of such court. If any provision of these Terms is held to be invalid or unenforceable, such provision will be enforced to the greatest extent possible and the remaining provisions will remain in full force and effect. Headings are for reference purposes only and in no way define, limit, construe, or describe the scope or extent of such section. The Burgh Live, LLC's failure to act with respect to a breach by Customer or others does not waive The Burgh Live, LLC's right to act with respect to subsequent or similar breaches. No action by Customer arising under this Agreement may be brought at any time more than one (1) month after the facts occurred upon which the cause of action arose.

14.1 Relationship.

Customer and The Burgh Live, LLC are independent contractors, and no agency, partnership, joint venture, employee-employer or franchiser-franchisee relationship is intended or created by this Agreement.

14.2 Assignment.

Customer may not assign any of its rights, or delegate any of its duties, under this Agreement, and any attempted assignment will be null and void.

14.4 Force Majeure.

Operation of our Services may be interfered with by numerous factors outside of our control and we shall not be liable to you for any delay or failure in performance under this Agreement resulting directly or indirectly from causes beyond The Burgh Live, LLC's control.

14.5 Interpretation.

If any provision of this Agreement is held to be invalid or unenforceable, such provision shall be struck, as narrowly as possible, and the remaining provisions shall be enforced. Headings are for reference purposes only and in no way define, limit, construe or describe the scope or extent of such section.

14.6 The Burgh Live, LLC Confidential Information.

You represent and warrant to The Burgh Live, LLC that (a) you are not a competitor of The Burgh Live, LLC, (b) you shall keep publicly unannounced information and materials pertaining The Burgh Live, LLC Services, pre-release software, testing or testing procedures strictly confidential and (c) you shall not use any information gained from access to the The Burgh Live, LLC Web site or use of The Burgh Live, LLC Services to compete with The Burgh Live, LLC in its business.

14.7

Except for other agreements or terms appearing on the Web site, this Agreement set forth the entire understanding and agreement between us with respect to the subject matter hereof.

ADDITIONAL INFORMATION
Any questions relating to our Legal Agreements and Policies may be directed to legal@tblive.com.